Refund policy

All returns should be sent back at the customers own cost unless they are faulty, damaged or supplied incorrectly. They must be returned within 14 days of receipt for a refund or exchange. All products that are returned are inspected by our returns department thoroughly. If a product is received in a condition that we think is unfit for reselling, the refund will not be processed, and the item(s) will be returned to you. Make sure you secure the products you’re returning and send the items to the address below. We recommend you obtain proof of postage.

Please allow up to 10 days for a refund to be processed.

Returns Address:

Forever Party - (Returns Department)

65 Cobden Street, Leicester, LE1 2LB

Email: [email protected]

Telephone: 0116 4646747

Opening Times:

Monday – Friday: 09:30 – 17:00